Frequently Asked Questions
Once your order ships, you’ll receive a tracking number via email. You can use this to track your package on our website or through the carrier’s website.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and sometimes other localized payment options depending on your region.
Can I change or cancel my order after placing it?
Unfortunately, we can’t guarantee changes or cancellations once an order is placed due to our fast processing times. Please contact us immediately, and we’ll do our best to assist you.
How do I return or exchange an item?
To initiate a return or exchange, simply contact us on our website. Follow the instructions provided, and we’ll guide you through the process.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location.
What should I do if I receive a damaged item?
We apologize for any inconvenience. Please contact our customer service team within 48 hours of receiving the item, and we’ll arrange for a replacement or refund.
How can I contact customer support?
You can reach our customer support team via email at admin@apollotechso.com, or through the live chat feature on our website during business hours.
Yes, we guarantee the authenticity of all our products. We source directly from trusted manufacturers and authorized distributors.
How can I check the status of my order?
You can check the status of your order by logging into your account on our website and viewing your order history. We also send email updates as your order progresses.
Our return policy typically allows for returns within 30 days of delivery for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed information and any exceptions.
Leave Your Message
Thank you for your interest in contacting Apollo Tech Solutions LLC. We value your feedback, inquiries, and suggestions. Our customer support is available through Monday-Friday. We strive to respond to all inquiries promptly and provide you with the assistance you need.